Overview:
Brisbane City Council is the local council for Brisbane, Australia, and provides information related to cultural values, commitment, and services on its official webpage. However, the initial design of the website was sluggish and lacked functionality, making it difficult for citizens to find relevant information. The authorities approached our web development team to categorize and redesign the webpage, integrating it with the city council’s main page to provide easy access to information for citizens.
Challenges:
The primary challenge was optimizing the website to enhance its functionality and provide an easy-to-use interface for the citizens of Brisbane. The website was cluttered, making it challenging for users to find relevant information. Additionally, the complaints option was not working correctly, leading to an increase in user dissatisfaction. The authorities were unable to find a reliable and expert team to develop and redesign the website to their specifications, leading them to approach our team for help.
Vision:
The vision of the Brisbane City Council was to create a user-friendly website that provided easy access to relevant information for citizens. The council wanted to categorize the information on the website to make it easier for everyone who visits the official city council webpage. Furthermore, the website needed to allow citizens to access the council’s services and report complaints easily.
Solution:
Our team developed a practical and outcome-driven solution to the council’s problem. We began by categorizing the information on the website and designing the page accordingly. We integrated the city council’s main web page to make it easier for citizens to access information. Our team dedicated their maximum potential to the project, using their expertise to develop and redesign the website to the council’s specifications. The result was a website that was easy to use, clutter-free, and user-friendly.
Results:
The outcome of our work was a website that was functional, easy to use, and user-friendly. The website’s design was optimized to enhance its functionality, and the complaints option was made operational. Citizens could now access the council’s services and report complaints easily. The council was pleased with our work and expressed their gratitude for the overall web design and development services offered by our most experienced professionals. Our team’s efforts helped to achieve the council’s vision of providing a user-friendly website that allowed citizens easy access to relevant information.